Description

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunities:
This role supports the end‑to‑end management of the retail advice life insurance product portfolio, across strategy, design, delivery, in‑force management and change. It translates customer, adviser, commercial and regulatory requirements into clear product solutions, leading product changes from concept through to launch.

The role maintains strong product governance, ensuring documentation such as Product Disclosure Statements and policy terms are accurate, compliant and customer‑focused. It also uses market, customer and competitor insights to identify opportunities for improvement and partners closely with cross‑functional teams to deliver high‑quality product outcomes.

To do this successfully you will:
• Manage the retail advice product portfolio across new and in‑force products, contributing to product strategy, target markets, value propositions and roadmaps, and identifying and addressing underperforming products or features.

• Lead end-to-end product change delivery from concept to launch, including problem definition, options analysis, contribute to business case development, requirements, ensure testing is completed and go-to-market readiness.

• Own product governance and documentation, ensuring Product Disclosure Statements, policy terms and supporting materials are accurate, compliant and approved through appropriate Legal, Risk and governance forums.

• Use customer, adviser, market and competitor insights to identify risks and opportunities, translating learnings into clear, prioritised product improvements.

• Partner effectively with Distribution, Marketing, Underwriting, Claims, Operations, PMO and Technology to resolve product issues, manage impacts across the value chain and provide timely product expertise.

• Support product communications and portfolio initiatives, including adviser and policyholder updates, research and analysis, testing support and maintenance of governance artefacts in line with audit and compliance expectations.

Successful applications will demonstrate:

• Deep understanding of the Australian life, disability and trauma insurance market, with strong knowledge of commercial, regulatory, legislative and distribution drivers and their application in product design and governance.

• Extensive financial services experience, including significant tenure in life insurance and proven leadership in product management and product marketing within regulated, portfolio-based environments.

• Strong planning and delivery capability, with a track record of prioritising competing workstreams, managing dependencies and risks, adapting to change and delivering high-quality outcomes to agreed timeframes.

• Highly collaborative and solutions focused, building trusted relationships and influencing stakeholders across Distribution, Marketing, Legal, Risk and Compliance, Operations and Technology in fast-moving environments.

• Excellent analytical and communication skills, combining structured problem solving, attention to detail and clear, executive-ready written and verbal communication, supported by effective use of modern delivery and productivity tools.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangement – 3 days in office and 2 days WFH

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.